Visitor Information

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PATIENTS & VISITORS

Visitor Information

Visitor Restrictions on All Campuses

As Samaritan Healthcare continues to follow CDC recommendations to protect our patients, staff, and community from potential exposure to COVID-19, we recently updated our policies and information for visitors and support persons. Please review the policies before visiting the hospital or clinics.

Support Person: An individual who is in a support role for a patient or who is legally responsible for making healthcare decisions on behalf of a patient. The support person may include a family member, friend, or another individual who is there to support the patient and serves an essential role in the care of the patient. The role of a support person is not limited to a relationship that is legally recognized in Washington. The designation of a support person is not intended to supplant Washington law concerning the patient’s legal representative.

Visitor: Friend, family member, or loved one wanting to visit with a patient.

Support person and visitor policies for the Samaritan Clinics campuses:

  • All support persons and visitors are required to pass the wellness-screening checkpoint, and wear a mask prior to visiting any patient unit; masks are not required for patients 2 years old or younger.
  • All minors are allowed (1) support person.
  • Anyone needing physical or developmental assistance is allowed (1) support person.
  • Any patient who is symptomatic and is under investigation of COVID-19, or is a confirmed COVID-19 patient—support persons and/or visitors are not allowed.

The following clinic-specific policies apply:

Samaritan Pediatrics:

  • All minors are allowed (1) support person.
  • Anyone needing physical or developmental assistance is allowed (1) support person.

Samaritan OB/GYN:

  • One support person allowed.

Support person and visitor policies for the Samaritan Hospital campus:

  • All support persons and visitors are required to pass the wellness-screening checkpoint, and wear a mask prior to visiting any patient unit; masks are not required for patients 2 years old or younger.
  • All minors are allowed (1) support person.
  • Anyone needing physical or developmental assistance is allowed (1) support person.
  • Any patient who is symptomatic and is under investigation of COVID-19, or is a confirmed COVID-19 patient—support persons and/or visitors are not allowed.

The following unit-specific policies apply:

Emergency Department:

  • All minors are allowed (1) support person.
  • Anyone needing physical or developmental assistance is allowed (1) support person.
  • Visitors may be allowed per nursing discretion.

Mother Baby Unit:

  • Patients are allowed (2) healthy support persons with them during labor; two hours after delivery, only one support person will be able to remain at bedside, and the additional support person will be asked to leave the hospital.
  • Scheduled C-Section patients allowed (1) support person.

Surgery:

  • One support person per surgical or procedural patient. For surgical patients admitted to the hospital, support person may stay for 30 minutes post procedure to ensure patient comfort.

Med/Surg or ICU:

  • All minors are allowed (1) support person.
  • Anyone needing physical or developmental assistance is allowed (1) support person.
  • Visitor is allowed during time of discharge.
  • Visitors allowed for patients who are at end-of-life.

Diagnostic Imaging:

  • Anyone needing physical or developmental assistance is allowed (1) support person.
  • Pediatric patients are allowed (1) support person.
  • OB patients are allowed (1) support person.

Please note, Samaritan Healthcare supports and recommends telecommunications for all chaplaincy or clergy support during the pandemic. However, for patients requesting in-person chaplain or clergy support, please contact the patient care unit director or designee.

Food and Dining Options

Nutrition services is responsible for providing healthy, nutritious meals for our patients and visitors.

Overlook Café

The Overlook Café is located on the 1st floor of the hospital. The café offers a selection of hot food during mealtimes as well as a salad, soup and sandwich bar and desserts all day. The café is open 7 days a week.

Monday through Friday, 6:45 a.m. to 7 p.m.
Saturday and Sunday, 7:30 a.m. to 3:30 p.m.

INSPIRE Café in Partnership with Red Door Café

The INSPIRE Café is located on the 1st floor of Samaritan Clinic. The café is operated in partnership with popular local Red Door Cafe. They offer a wide variety of beverage options and made-to-order fresh food.

Monday through Friday, 7:30 a.m. to 2:30 p.m.

Dream Acres Espresso

Our coffee bar is located just inside the main hospital entrance Monday through Friday, except federal holidays, from 6 a.m. to 3 p.m.

Vending Machines

Vending machines for snacks and beverages are located on the 1st floor, by the Overlook Café entrance, and in the emergency department waiting area. They are available 24 hours a day.

Gift Shop

The Samaritan Gift Shop is open daily and offers a wide variety of unique gifts. One of our friendly volunteers will be happy to help you find that perfect item. Special merchandise includes gifts for patients, babies, fresh flowers, cards, candy and so much more!  The gift shop phone number is 509.793.9628. We gladly accept phone orders for delivery to patient rooms.

All proceeds from sales in the Samaritan Gift Shop benefit the Samaritan Healthcare Foundation.

Quiet Room

A quiet room to be used for meditation, reflection or in times of grief and gathering is located just between the emergency room and the main lobby on the first floor.

Masto Health Library & Education Center

The Masto Health Library, located on the 4th floor of Samaritan Hospital, is open to the public and offers access to free health-related information. The library includes 3 computer stations with Internet access. Books and videos on a variety of subjects are also available and can be reviewed in the library or checked out free of charge.

We welcome your visit.

Masto Health Library
4th floor, Samaritan Hospital
Monday through Thursday, 8 a.m. to 3 p.m.
Friday from 8 a.m. to noon.
509.793.9690

Appointments to use the library outside of regular hours can be made by contacting the education department at 509.793.9690.

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