• 801 E. Wheeler Road, Moses Lake, WA 98837
  • Open 24 hours

Visitor Information

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PATIENTS & VISITORS

Visitor Information

Samaritan Healthcare recently updated our policies and information for visitors and support persons to allow additional access, however masks are still required. We continue to follow CDC recommendations to protect our patients, staff, and community from potential exposure to COVID-19. Please review the policies (below) before visiting the hospital or clinics.

Support Person: An individual who is in a support role for a patient or who is legally responsible for making healthcare decisions on behalf of a patient. The support person may include a family member, friend, or another individual who is there to support the patient and serves an essential role in the care of the patient. The role of a support person is not limited to a relationship that is legally recognized in Washington. The designation of a support person is not intended to supplant Washington law concerning the patient’s legal representative.

Visitor: Friend, family member, or loved one wanting to visit with a patient.

Support person and visitor policies for the Samaritan Clinics campuses:

  • All support persons and visitors are required to pass the wellness-screening checkpoint, and wear a cloth or surgical mask prior to visiting any patient unit; masks are not required for patients 2 years old or younger.
  • All minor patients are allowed (2) support persons.
  • A patient needing physical or developmental assistance is allowed (2) support persons.
  • Any patient who is symptomatic and is under investigation of COVID-19, has a COVID-like illness (CLI), or is a confirmed COVID-19 patient—support persons and/or visitors are not allowed.
    • COVID+ or COVID-like illness (CLI) patients are not allowed visitors UNLESS they are at end of life, have  developmental or physical disability and have a caregiver at home, or are a pediatric patient.  For these patients, they are allowed one visitor/attendant throughout the hospitalization and that person must wear assigned PPE.

The following clinic-specific policies apply:

Samaritan Pediatrics:

  • All minors are allowed (2) support persons.
  • Anyone needing physical or developmental assistance is allowed (2) support persons.

ICU, ED, and Med/Surg:

Two visitors are allowed at a time unless patient is COVID+ or has a COVID-like illness (CLI).

  • COVID+ or CLI patients are not allowed visitors UNLESS they are at end of life, have  developmental or physical disability and have a caregiver at home, or are pediatric patient.  For these patients, they are allowed one visitor/attendant throughout the hospitalization and that person must wear assigned PPE.

Samaritan OB/GYN:

  • Two healthy support persons allowed for the duration of their stay, unless the patient is COVID+.
  • MBU COVID+ patient will be allowed one support person, who must remain the patient’s room throughout the duration of their stay. Masks will be required at all times.

Support person and visitor policies for the Samaritan Hospital campus:

  • All support persons and visitors are required to pass the wellness-screening checkpoint, and wear a cloth or surgical mask prior to visiting any patient unit; masks are not required for patients 2 years old or younger.
  • All minors are allowed (2) support persons.
  • Anyone needing physical or developmental assistance is allowed (2) support persons.
  • Any patient who is symptomatic and is under investigation of COVID-19, or is a confirmed COVID-19 patient—support persons and/or visitors are not allowed.
    • COVID+ or COVID-like illness (CLI) patients are not allowed visitors UNLESS they are at end of life, have  developmental or physical disability and have a caregiver at home, or are a pediatric patient.  For these patients, they are allowed one visitor/attendant throughout the hospitalization and that person must wear assigned PPE.

The following unit-specific policies apply:

Emergency Department:

  • All patients are allowed (2) support persons.
  • Anyone needing physical or developmental assistance is allowed (2) support persons.
  • Visitors may be allowed per nursing discretion.

Mother Baby Unit:

  • Two healthy support persons allowed for the duration of their stay, unless the patient is COVID+.
  • Scheduled C-Section patients allowed (2) support persons.
  • If a Mother Baby Unit patient tests positive for COVID-19 prior to admission or after admission, the patient will be allowed one support person, who must remain in the patient’s room throughout the duration of their stay. Masks will be required at all times.

Surgery:

  • Two support persons per surgical or procedural patient.

Med/Surg or ICU:

  • All patients are allowed (2) support persons.
  • Anyone needing physical or developmental assistance is allowed (2) support persons.
  • Two visitors are allowed during time of discharge.
  • Two visitors are allowed for patients who are at end-of-life.

Diagnostic Imaging:

  • Adult patients are allowed (2) support persons.
  • Anyone needing physical or developmental assistance is allowed (2) support persons.
  • Pediatric patients are allowed (2) support persons.
  • OB patients are allowed (2) support persons.

Please note, Samaritan Healthcare supports and recommends telecommunications for all chaplaincy or clergy support during the pandemic. However, for patients requesting in-person chaplain or clergy support, please contact the patient care unit director or designee.

Food and Dining Options

Nutrition services is responsible for providing healthy, nutritious meals for our patients and visitors.

Overlook Café – CLOSED TO THE PUBLIC AT THIS TIME.

The Overlook Café is located on the 1st floor of the hospital. The café offers a selection of hot food during mealtimes as well as a salad, soup and sandwich bar and desserts all day. The café is open 7 days a week.

Monday through Friday, 6:45 a.m. to 7 p.m.
Saturday and Sunday, 7:30 a.m. to 3:30 p.m.

INSPIRE Café in Partnership with Mason’s Place

The INSPIRE Café is located on the 1st floor of Samaritan Clinic. The café is operated in partnership with popular local Mason’s Place coffee shop. They offer a wide variety of beverage options and made-to-order fresh food.

Monday through Friday, 7:30 a.m. to 2:30 p.m.

Dream Acres Espresso

Our coffee bar is located just inside the main hospital entrance Monday through Friday, except federal holidays, from 6 a.m. to 3 p.m.

Vending Machines

Vending machines for snacks and beverages are located on the 1st floor, by the Overlook Café entrance, and in the emergency department waiting area. They are available 24 hours a day.

Gift Shop

The Samaritan Gift Shop is open daily and offers a wide variety of unique gifts. One of our friendly volunteers will be happy to help you find that perfect item. Special merchandise includes gifts for patients, babies, fresh flowers, cards, candy and so much more!  The gift shop phone number is 509.793.9628. We gladly accept phone orders for delivery to patient rooms.

All proceeds from sales in the Samaritan Gift Shop benefit the Samaritan Healthcare Foundation.

Quiet Room

A quiet room to be used for meditation, reflection or in times of grief and gathering is located just between the emergency room and the main lobby on the first floor.

Masto Health Library & Education Center

The Masto Health Library, located on the 4th floor of Samaritan Hospital, is open to the public and offers access to free health-related information. The library includes 3 computer stations with Internet access. Books and videos on a variety of subjects are also available and can be reviewed in the library or checked out free of charge.

We welcome your visit.

Masto Health Library
4th floor, Samaritan Hospital
Monday through Thursday, 8 a.m. to 3 p.m.
Friday from 8 a.m. to noon.
509.793.9690

Appointments to use the library outside of regular hours can be made by contacting the education department at 509.793.9690.

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