Patients and Visitors
Visitor Restrictions on All Campuses
As the organization continues to follow CDC recommendations to protect our patients, staff, and community from potential exposure to COVID-19, Samaritan Healthcare will no longer allow visitors--effective immediately and until further notice.
This restriction includes Samaritan Hospital, Samaritan Clinic on Pioneer, and Samaritan Clinic on Patton.
The following exceptions to the visitor policy apply include:
- OB Patients are allowed one support person (e.g., a partner, parent, or labor partner)
- Surgical patients are allowed one support person (applies to both inpatient procedures as well as outpatient)
- Diagnostic testing patients are allowed one caregiver to provide physical assistance, or one person to accompany a pediatric patient
- Clinic pediatric patients may be accompanied by one parent or guardian
- Clinic patients are allowed one support person or caregiver to assist with transport and care
- Special circumstances will be reviewed by nursing
We continue to encourage people to take proper precautions against the spread of COVID-19, including frequent handwashing, covering coughs and sneezes, and staying home when sick. We also stress the importance of social distancing and ask our community members to avoid gatherings of 10 or more people.
If you have symptoms that you feel require immediate medical attention, call 9-1-1. If you have symptoms that you feel may be consistent with COVID-19, please call Samaritan's 24-Hour Nurse Hotline at (509) 764-3331.
Food and Dining Options
Nutrition services is responsible for providing healthy, nutritious meals for our patients and visitors.
The Overlook Café will be closed to the public beginning Friday, March 20, 2020. The Café will remain open for Samaritan Healthcare staff and first responders.
INSPIRE Café in Partnership with Red Door Café
The INSPIRE Café is located on the 1st floor of Samaritan Clinic. The café is operated in partnership with popular local Red Door Cafe. They offer a wide variety of beverage options and made-to-order fresh food.
Monday through Friday, 7:30 a.m. to 2:30 p.m.
Dream Acres Espresso
Our coffee bar is closed at this time.
Vending machines for snacks and beverages are located on the 1st floor, by the Overlook Café entrance, and in the emergency department waiting area. They are available 24 hours a day.
The Samaritan Gift Shop is open daily and offers a wide variety of unique gifts. One of our friendly volunteers will be happy to help you find that perfect item. Special merchandise includes gifts for patients, babies, fresh flowers, cards, candy and so much more! The gift shop phone number is 509.793.9628. We gladly accept phone orders for delivery to patient rooms.
All proceeds from sales in the Samaritan Gift Shop benefit the Samaritan Healthcare Foundation.
A quiet room to be used for meditation, reflection or in times of grief and gathering is located just between the emergency room and the main lobby on the first floor.
Masto Health Library & Education Center
The Masto Health Library, located on the 4th floor of Samaritan Hospital, is open to the public and offers access to free health-related information. The library includes 3 computer stations with Internet access. Books and videos on a variety of subjects are also available and can be reviewed in the library or checked out free of charge.
We welcome your visit.
Masto Health Library
4th floor, Samaritan Hospital
Monday through Thursday, 8 a.m. to 3 p.m.
Friday from 8 a.m. to noon.
Appointments to use the library outside of regular hours can be made by contacting the education department at 509.793.9690.Back to top
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801 E. Wheeler Road
Moses Lake, WA 98837
1550 S. Pioneer Way
Moses Lake, WA 98837
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