• 801 E. Wheeler Road, Moses Lake, WA 98837
  • Open 24 hours

COVID-19 Updates

3 green face masks

HEALTH ALERT

COVID-19 Updates

Vaccination Information

We are working closely with federal and state partners to distribute the COVID-19 vaccine in alignment with parameters outlined by the Washington State Department of Health. Visit our Vaccine Information page to learn more.

Hospitals & Clinics are Safe

Care at clinics and hospitals looks different now. That’s because we are taking concrete steps to keep you safe when you seek care. At Samaritan Healthcare we are:

  • Screening for symptoms and temperature when anyone—patients, staff, and visitors—arrives at the hospital or clinics, often before they even enter the building.
  • Separating people with COVID-like symptoms from others. All COVID-19 testing has been moved to our drive-through testing site and the Samaritan Respiratory patient registration area is located at Samaritan Clinic on Pioneer. All hospitalized COVID-19 patients are cared for in a special unit of the hospital, away from other patients in single rooms with negative pressure.
  • Distancing people from one another with reminders of safe distances and protective barriers in some areas, including plexiglass barriers at registration desks.
  • Limiting visitors for appointments and patients.
  • Requiring the use of masks for staff, patients, and visitors.
  • Changing the waiting room experience by arranging chairs 6-feet apart to allow for proper social distancing.
  • Sanitizing exam rooms and waiting areas multiple times a day.
  • Increasing cleaning of common and high-touch items like door handles, elevator buttons, tables, and chairs. Clinics and hospitals always have high standards when it comes to cleaning and keeping germs from spreading.
  • In an effort to maintain the safest care environment possible we have placed Molekule air purifiers in the Respiratory patient registration area, and high-traffic areas within our Urgent Care Clinic located inside Samaritan Clinic on Pioneer. The purifiers are FDA approved and are placed in patient and x-ray rooms, as well as the nursing station and lobby.
24-Hour Samaritan Nurse Hotline: 509.764.3331

If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19,  or if you feel that you’ve been exposed to COVID-19, please DO NOT show up at your healthcare facility unannounced. We ask that you please call Samaritan’s Nurse Hotline at 509.764.3331.

Samaritan Respiratory Patient Registration

Samaritan Healthcare has established a Respiratory Patient Registration area in response to COVID-19. The Samaritan registration area is located on the north end of the Urgent Care clinic on the Pioneer campus, located at 1550 S. Pioneer Way, in Moses Lake. The Respiratory Patient Registration area is open Mon-Fri from 8am-7pm and Sat-Sun from 9am-6pm.

The Respiratory Patient Registration area has been established to help medically screen anyone with concerns that they may have been exposed to a person with COVID-19, or that may be exhibiting symptoms related to respiratory illness or COVID. Patients are asked to call Samaritan’s 24-hour nurse hotline (509.764.3331) PRIOR TO VISITING the Respiratory Patient Registration area , though walk-ins are always welcome. If you feel you need immediate assistance, please call 9-1-1 or visit the nearest emergency department.

COVID-19 Testing
How can I get tested for COVID-19?

If you are experiencing symptoms of COVID-19 or if you’ve been around someone who has tested positive, we offer drive-thru and COVID-19 testing at Samaritan Clinic on Pioneer. You do not need to be a Samaritan Healthcare patient to receive a test.

COVID-19 symptoms may appear 2-14 days after exposure and may include fever, cough, shortness of breath, chills, muscle pain, headache, sore throat, or new loss of taste or smell.

Seek immediate medical care or call 9-1-1 if you are experiencing trouble breathing, persistent pain or pressure in the chest, inability to wake or stay awake, or bluish lips or face.

Step 1. Schedule your appointment.

Drive-through testing is available Monday–Friday, 8:00 a.m.–7:00 p.m. For an appointment, download and complete the 2020–2021 COVID-19 Testing Registration form, save it, and email the form to RVECdriveThru@samaritanhealthcare.com. Once we have received your registration form, a member of our team will call you to schedule your appointment.

To schedule a same-day appointment, call 509-764-3335. A member of our team with assist with your registration over the phone.

Step 2. Attend your appointment.

Drive-through testing is located at Samaritan Clinic on Pioneer, 1550 South Pioneer Way. When you arrive at your scheduled appointment time, follow the instructions on the posted signs.

Step 3. Receive your test results and next steps.

You will receive instructions for self-isolating and follow-up care during your appointment. Please continue to self-isolate while you wait for your results. You will be contacted with your results within 3-5 days.

Please help us help the community by wearing your mask. This simple step can help save lives.

Frequently Asked Questions

Visitor Restrictions

As the organization continues to follow CDC recommendations to protect our patients, staff, and community from potential exposure to COVID-19, Samaritan Healthcare will no longer allow visitors–effective immediately and until further notice.

This restriction includes Samaritan Hospital, Samaritan Clinic on Pioneer, and Samaritan Clinic on Patton.

The following exceptions to the visitor policy apply include:

  • OB Patients are allowed one support person (e.g., a partner, parent, or labor partner)
  • Surgical patients are allowed one support person (applies to both inpatient procedures as well as outpatient)
  • Diagnostic testing patients are allowed one caregiver to provide physical assistance, or one person to accompany a pediatric patient
  • Clinic pediatric patients may be accompanied by one parent or guardian
  • Clinic patients are allowed one support person or caregiver to assist with transport and care
  • Special circumstances will be reviewed by nursing

We continue to encourage people to take proper precautions against the spread of COVID-19, including frequent handwashing, covering coughs and sneezes, and staying home when sick. We also stress the importance of social distancing and ask our community members to avoid gatherings of 10 or more people.

If you have symptoms that you feel require immediate medical attention, call 9-1-1. If you have symptoms that you feel may be consistent with COVID-19, please call Samaritan’s 24-Hour Nurse Hotline at 509.764.3331.

Release of Information Office Closure

The HIM Office on the first floor of Samaritan Hospital will be closed to the public beginning Monday, March 23, 2020, until further notice. This office houses our Release of Information and Birth Certificate Services. We are doing this to protect our visitors, patients, and staff from exposure.

We will be contacting all patients directly when results have been confirmed. Please know that all labs processing COVID tests are experiencing nationwide delays in issuing results. While we know this can be frustrating, we ask you to please be patient and wait to be contacted by a member of the Samaritan team with your results.

During this closure medical records requests will be fulfilled via telephone. To request your medical records please contact the HIM office Monday-Friday, 8:00AM-3:30PM at 509.765.5606 extension 1160.

How can I help healthcare workers?

We are so thankful for your generosity during this time!
Keeping our healthcare workers, patients, families, and community members safe is our top priority.

The COVID-19 pandemic has caused shortages of critical personal protective equipment (PPE). Samaritan Healthcare is accepting donations, including the following items:

  • Facemasks (homemade, too!)
    • Please see the information below regarding requirements
  • Latex Free Gloves (5 and 7 mil nitrile)
  • Procedural Masks
  • Surgical Masks
  • N95 Respirators & N95 Filters
  • Other Respirators
    • P100, PAPR and PAPR Supplies/Parts
  • Face Shields
  • Splash Shields
  • Gowns
  • Hand Sanitizer
  • Disinfecting Wipes
  • If you would like to discuss additional donation items, please email foundation@samaritanhealthcare.com.

Please bring donated items in original, unopened packaging.

Guidelines, Sizing, and Instructions for Making Homemade PPE
Video Tutorial on Making A Facemask

Drop Off Contact:

Materials Management Department
509.793.9705
foundation@samaritanhealthcare.com

For Questions Related to Material Selection or Mask Instructions:

509.793.9615

How do I protect myself and my family?

For the most current information about COVID-19 and recommendations for staying healthy, we recommend information from the Centers for Disease Control:

Above all, don’t panic.

Samaritan Healthcare, along with other regional hospitals, are committed and have been preparing to make sure our patients and employees are safe in the event COVID-19 (Coronavirus) arrives in the Moses Lake area.

We are working closely with Grant County Health District under the regional guidance of Dr. Brzezny, Grant County Health Officer. We receive daily briefings from the Washington State Dept. of Heath, as well as through conference calls and webinars from state and federal agencies with the Centers for Disease Control (CDC). As we do every day—whether or not the Moses Lake area community is affected by COVID-19—Samaritan will continue to plan for any medical situation.

We actively monitor our processes and procedures on providing care for patients and staff and we follow the CDC’s recommendations on patients who visit our facilities. We will use personal protective equipment (PPE) as needed to keep patients and staff safe from exposure if a potential COVID-19 patient presents at any of our facilities.

What if my symptoms are consistent with COVID-19?

If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19, DO NOT show up at your healthcare facility unannounced. Please call Samaritan’s Nurse Hotline at 509.764.3331 so we may ask you a few questions to decide the best plan for care.

Who is most at risk for contracting COVID-19?

Extra precautions should be taken by those with existing health conditions or compromised immunity.

  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water aren’t available.
  • Avoid close contact with people who are coughing/sneezing.
  • Use a cleaning spray or wipe to disinfect surfaces at home and at work.

What is Samaritan Healthcare doing to ensure patients and visitors are safe?

Samaritan Healthcare’s Infection Control team is actively monitoring COVID-19—always focusing on illness prevention, which is how we respond to any health situation.

Please contact your Samaritan Healthcare providers if you have any questions or need more information.

Below are additional useful links:

Media Updates

Past Patient Information

Hi, How Can We Help You?