Washington’s response to the COVID-19 crisis has been nothing short of amazing. By staying home, you’ve saved lives. Lately though, we’re seeing the consequences of people staying away from healthcare, including:
- Waiting too long to seek care for injuries like broken bones or deep cuts and ending up with serious infections that could have been prevented.
- Not seeking care for new or worsening health conditions, such as warning symptoms for heart attacks or strokes.
- Making themselves more vulnerable to severe COVID-19 symptoms by not managing chronic conditions.
Washington’s healthcare providers are united in ensuring the availability and safety of accessing care. We’re available to care for you and your family, whether your concern is physical or emotional. Don’t delay.
Learn more from the Washington State Hospital Association.
Care at clinics and hospitals looks different now. That’s because we are taking concrete steps to keep you safe when you seek care. At Samaritan Healthcare we are:
- Screening for symptoms and temperature when anyone—patients, staff, and visitors—arrives at the hospital or clinics, often before they even enter the building.
- Separating people with COVID-like symptoms from others. All COVID-19 testing has been moved to our drive-through testing site outside of Samaritan Clinic on Pioneer. All hospitalized COVID-19 patients are cared for in a special unit of the hospital, away from other patients.
- Distancing people from one another with reminders of safe distances and protective barriers in some areas, including plexiglass barriers at registration desks.
- Limiting visitors for appointments and patients.
- Increasing the use of masks for staff, patients, and visitors.
- Changing the waiting room experience by arranging chairs 6-feet apart to allow for proper social distancing.
- Sanitizing exam rooms and waiting areas multiple times a day.
- Increasing cleaning of common and high touch items like door handles, elevator buttons, tables, and chairs. Clinics and hospitals always have high standards when it comes to cleaning and keeping germs from spreading.
If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19, or if you feel that you’ve been exposed to COVID-19, please DO NOT show up at your healthcare facility unannounced. We ask that you please call Samaritan’s Nurse Hotline at 509.764.3331.
Samaritan Respiratory Virus Evaluation Center (RVEC)
Samaritan Healthcare has established a Respiratory Virus Evaluation Center (RVEC) in response to COVID-19. The Samaritan RVEC is located on the west end of Samaritan Clinic on Pioneer, located at 1550 S. Pioneer Way, in Moses Lake. The RVEC Clinic is open 8:00AM-5:00PM, 7 days a week.
The RVEC has been established to help medically screen anyone with concerns that they may have been exposed to a person with COVID-19, or that may be exhibiting symptoms related to respiratory illness or COVID. Patients are asked to call Samaritan’s 24-hour nurse hotline (509.764.3331) PRIOR TO VISITING the RVEC. If you feel you need immediate assistance, please call 9-1-1 or visit the nearest emergency department.
Frequently Asked Questions
As the organization continues to follow CDC recommendations to protect our patients, staff, and community from potential exposure to COVID-19, Samaritan Healthcare will no longer allow visitors–effective immediately and until further notice.
This restriction includes Samaritan Hospital, Samaritan Clinic on Pioneer, and Samaritan Clinic on Patton.
The following exceptions to the visitor policy apply include:
- OB Patients are allowed one support person (e.g., a partner, parent, or labor partner)
- Surgical patients are allowed one support person (applies to both inpatient procedures as well as outpatient)
- Diagnostic testing patients are allowed one caregiver to provide physical assistance, or one person to accompany a pediatric patient
- Clinic pediatric patients may be accompanied by one parent or guardian
- Clinic patients are allowed one support person or caregiver to assist with transport and care
- Special circumstances will be reviewed by nursing
We continue to encourage people to take proper precautions against the spread of COVID-19, including frequent handwashing, covering coughs and sneezes, and staying home when sick. We also stress the importance of social distancing and ask our community members to avoid gatherings of 10 or more people.
If you have symptoms that you feel require immediate medical attention, call 9-1-1. If you have symptoms that you feel may be consistent with COVID-19, please call Samaritan’s 24-Hour Nurse Hotline at 509.764.3331.
Postponed Elective Patient Care Services Until April 1st
Release of Information Office Closure
How can I help healthcare workers?
We are so thankful for your generosity during this time!
Keeping our healthcare workers, patients, families, and community members safe is our top priority.
The COVID-19 pandemic has caused shortages of critical personal protective equipment (PPE). Samaritan Healthcare is accepting donations, including the following items:
- Facemasks (homemade, too!)
- Please see the information below regarding requirements
- Latex Free Gloves (5 and 7 mil nitrile)
- Procedural Masks
- Surgical Masks
- N95 Respirators & N95 Filters
- Other Respirators
- P100, PAPR and PAPR Supplies/Parts
- Face Shields
- Splash Shields
- Hand Sanitizer
- Disinfecting Wipes
- If you would like to discuss additional donation items, please email email@example.com.
Please bring donated items in original, unopened packaging.
Drop Off Contact:
For Questions Related to Material Selection or Mask Instructions:
How do I protect myself and my family?
What if my symptoms are consistent with COVID-19?
Who is most at risk for contracting COVID-19?
What is Samaritan Healthcare doing to ensure patients and visitors are safe?
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