COVID-19 Updates

3 green face masks

HEALTH ALERT

Your Healthcare is Essential

Need Care? Get Care. We're Here.

Washington’s response to the COVID-19 crisis has been nothing short of amazing. By staying home, you’ve saved lives. Lately though, we’re seeing the consequences of people staying away from healthcare, including:

  • Waiting too long to seek care for injuries like broken bones or deep cuts and ending up with serious infections that could have been prevented.
  • Not seeking care for new or worsening health conditions, such as warning symptoms for heart attacks or strokes.
  • Making themselves more vulnerable to severe COVID-19 symptoms by not managing chronic conditions.

Washington’s healthcare providers are united in ensuring the availability and safety of accessing care. We’re available to care for you and your family, whether your concern is physical or emotional. Don’t delay.

Learn more from the Washington State Hospital Association.

Hospitals & Clinics are Safe

Care at clinics and hospitals looks different now. That’s because we are taking concrete steps to keep you safe when you seek care. At Samaritan Healthcare we are:

  • Screening for symptoms and temperature when anyone—patients, staff, and visitors—arrives at the hospital or clinics, often before they even enter the building.
  • Separating people with COVID-like symptoms from others. All COVID-19 testing has been moved to our drive-through testing site outside of Samaritan Clinic on Pioneer. All hospitalized COVID-19 patients are cared for in a special unit of the hospital, away from other patients.
  • Distancing people from one another with reminders of safe distances and protective barriers in some areas, including plexiglass barriers at registration desks.
  • Limiting visitors for appointments and patients.
  • Increasing the use of masks for staff, patients, and visitors.
  • Changing the waiting room experience by arranging chairs 6-feet apart to allow for proper social distancing.
  • Sanitizing exam rooms and waiting areas multiple times a day.
  • Increasing cleaning of common and high touch items like door handles, elevator buttons, tables, and chairs. Clinics and hospitals always have high standards when it comes to cleaning and keeping germs from spreading.
24-Hour Samaritan Nurse Hotline: 509.764.3331

If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19,  or if you feel that you’ve been exposed to COVID-19, please DO NOT show up at your healthcare facility unannounced. We ask that you please call Samaritan’s Nurse Hotline at 509.764.3331.

Samaritan Respiratory Virus Evaluation Center (RVEC)

Samaritan Healthcare has established a Respiratory Virus Evaluation Center (RVEC) in response to COVID-19. The Samaritan RVEC is located on the west end of Samaritan Clinic on Pioneer, located at 1550 S. Pioneer Way, in Moses Lake. The RVEC Clinic is open 8:00AM-5:00PM, 7 days a week.

The RVEC has been established to help medically screen anyone with concerns that they may have been exposed to a person with COVID-19, or that may be exhibiting symptoms related to respiratory illness or COVID. Patients are asked to call Samaritan’s 24-hour nurse hotline (509.764.3331) PRIOR TO VISITING the RVEC. If you feel you need immediate assistance, please call 9-1-1 or visit the nearest emergency department.

Frequently Asked Questions

Visitor Restrictions

As the organization continues to follow CDC recommendations to protect our patients, staff, and community from potential exposure to COVID-19, Samaritan Healthcare will no longer allow visitors–effective immediately and until further notice.

This restriction includes Samaritan Hospital, Samaritan Clinic on Pioneer, and Samaritan Clinic on Patton.

The following exceptions to the visitor policy apply include:

  • OB Patients are allowed one support person (e.g., a partner, parent, or labor partner)
  • Surgical patients are allowed one support person (applies to both inpatient procedures as well as outpatient)
  • Diagnostic testing patients are allowed one caregiver to provide physical assistance, or one person to accompany a pediatric patient
  • Clinic pediatric patients may be accompanied by one parent or guardian
  • Clinic patients are allowed one support person or caregiver to assist with transport and care
  • Special circumstances will be reviewed by nursing

We continue to encourage people to take proper precautions against the spread of COVID-19, including frequent handwashing, covering coughs and sneezes, and staying home when sick. We also stress the importance of social distancing and ask our community members to avoid gatherings of 10 or more people.

If you have symptoms that you feel require immediate medical attention, call 9-1-1. If you have symptoms that you feel may be consistent with COVID-19, please call Samaritan’s 24-Hour Nurse Hotline at 509.764.3331.

Postponed Elective Patient Care Services Until April 1st

At this time, elective procedures and services scheduled at Samaritan Hospital or Clinics have been postponed and will be rescheduled for a later date. Over the coming weeks, Samaritan Leadership and physicians will continue to evaluate the need to further postpone services. However, urgent and emergent surgeries and other services will remain intact and operate as normal.

For patients that have a procedure or service scheduled at Samaritan in the coming weeks, they will be contacted directly by a member of the Samaritan team.

Release of Information Office Closure

The HIM Office on the first floor of Samaritan Hospital will be closed to the public beginning Monday, March 23, 2020, until further notice. This office houses our Release of Information and Birth Certificate Services. We are doing this to protect our visitors, patients, and staff from exposure.

We will be contacting all patients directly when results have been confirmed. Please know that all labs processing COVID tests are experiencing nationwide delays in issuing results. While we know this can be frustrating, we ask you to please be patient and wait to be contacted by a member of the Samaritan team with your results.

During this closure medical records requests will be fulfilled via telephone. To request your medical records please contact the HIM office Monday-Friday, 8:00AM-3:30PM at 509.765.5606 extension 1160.

How can I help healthcare workers?

We are so thankful for your generosity during this time!
Keeping our healthcare workers, patients, families, and community members safe is our top priority.

The COVID-19 pandemic has caused shortages of critical personal protective equipment (PPE). Samaritan Healthcare is accepting donations, including the following items:

  • Facemasks (homemade, too!)
    • Please see the information below regarding requirements
  • Latex Free Gloves (5 and 7 mil nitrile)
  • Procedural Masks
  • Surgical Masks
  • N95 Respirators & N95 Filters
  • Other Respirators
    • P100, PAPR and PAPR Supplies/Parts
  • Face Shields
  • Splash Shields
  • Gowns
  • Hand Sanitizer
  • Disinfecting Wipes
  • If you would like to discuss additional donation items, please email foundation@samaritanhealthcare.com.

Please bring donated items in original, unopened packaging.

Guidelines, Sizing, and Instructions for Making Homemade PPE
Video Tutorial on Making A Facemask

Drop Off Contact:

Materials Management Department
509.793.9705
foundation@samaritanhealthcare.com

For Questions Related to Material Selection or Mask Instructions:

509.793.9615

How do I protect myself and my family?

For the most current information about COVID-19 and recommendations for staying healthy, we recommend information from the Centers for Disease Control:

Above all, don’t panic.

Samaritan Healthcare, along with other regional hospitals, are committed and have been preparing to make sure our patients and employees are safe in the event COVID-19 (Coronavirus) arrives in the Moses Lake area.

We are working closely with Grant County Health District under the regional guidance of Dr. Brzezny, Grant County Health Officer. We receive daily briefings from the Washington State Dept. of Heath, as well as through conference calls and webinars from state and federal agencies with the Centers for Disease Control (CDC). As we do every day—whether or not the Moses Lake area community is affected by COVID-19—Samaritan will continue to plan for any medical situation.

We actively monitor our processes and procedures on providing care for patients and staff and we follow the CDC’s recommendations on patients who visit our facilities. We will use personal protective equipment (PPE) as needed to keep patients and staff safe from exposure if a potential COVID-19 patient presents at any of our facilities.

What if my symptoms are consistent with COVID-19?

If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19, DO NOT show up at your healthcare facility unannounced. Please call Samaritan’s Nurse Hotline at 509.764.3331 so we may ask you a few questions to decide the best plan for care.

Who is most at risk for contracting COVID-19?

Extra precautions should be taken by those with existing health conditions or compromised immunity.

  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water aren’t available.
  • Avoid close contact with people who are coughing/sneezing.
  • Use a cleaning spray or wipe to disinfect surfaces at home and at work.

What is Samaritan Healthcare doing to ensure patients and visitors are safe?

Samaritan Healthcare’s Infection Control team is actively monitoring COVID-19—always focusing on illness prevention, which is how we respond to any health situation.

Please contact your Samaritan Healthcare providers if you have any questions or need more information.

Below are additional useful links:

Media Updates

Patient Updates

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