
Vaccination Information
We are working closely with federal and state partners to distribute the COVID-19 vaccine in alignment with parameters outlined by the Washington State Department of Health. Visit our Vaccine Information page to learn more.
Hospitals & Clinics are Safe
Care at clinics and hospitals looks different now. That’s because we are taking concrete steps to keep you safe when you seek care. At Samaritan Healthcare we are:
- Screening for symptoms and temperature when anyone—patients, staff, and visitors—arrives at the hospital or clinics, often before they even enter the building.
- Separating people with COVID-like symptoms from others. All COVID-19 testing has been moved to our drive-through testing site and the Samaritan Respiratory patient registration area is located at Samaritan Clinic on Pioneer. All hospitalized COVID-19 patients are cared for in a special unit of the hospital, away from other patients in single rooms with negative pressure.
- Distancing people from one another with reminders of safe distances and protective barriers in some areas, including plexiglass barriers at registration desks.
- Limiting visitors for appointments and patients.
- Requiring the use of masks for staff, patients, and visitors.
- Changing the waiting room experience by arranging chairs 6-feet apart to allow for proper social distancing.
- Sanitizing exam rooms and waiting areas multiple times a day.
- Increasing cleaning of common and high-touch items like door handles, elevator buttons, tables, and chairs. Clinics and hospitals always have high standards when it comes to cleaning and keeping germs from spreading.
- In an effort to maintain the safest care environment possible we have placed Molekule air purifiers in the Respiratory patient registration area, and high-traffic areas within our Urgent Care Clinic located inside Samaritan Clinic on Pioneer. The purifiers are FDA approved and are placed in patient and x-ray rooms, as well as the nursing station and lobby.
24-Hour Samaritan Nurse Hotline: 509.764.3331
If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19, or if you feel that you’ve been exposed to COVID-19, please DO NOT show up at your healthcare facility unannounced. We ask that you please call Samaritan’s Nurse Hotline at 509.764.3331.
Samaritan Respiratory Patient Registration
Samaritan Healthcare has established a Respiratory Patient Registration area in response to COVID-19. The Samaritan registration area is located on the north end of the Urgent Care clinic on the Pioneer campus, located at 1550 S. Pioneer Way, in Moses Lake. The Respiratory Patient Registration area is open Mon-Fri from 8am-7pm and Sat-Sun from 9am-6pm.
The Respiratory Patient Registration area has been established to help medically screen anyone with concerns that they may have been exposed to a person with COVID-19, or that may be exhibiting symptoms related to respiratory illness or COVID. Patients are asked to call Samaritan’s 24-hour nurse hotline (509.764.3331) PRIOR TO VISITING the Respiratory Patient Registration area , though walk-ins are always welcome. If you feel you need immediate assistance, please call 9-1-1 or visit the nearest emergency department.
COVID-19 Testing
How can I get tested for COVID-19?
If you are experiencing symptoms of COVID-19 or if you’ve been around someone who has tested positive, we offer drive-thru and COVID-19 testing at Samaritan Clinic on Pioneer. You do not need to be a Samaritan Healthcare patient to receive a test.
COVID-19 symptoms may appear 2-14 days after exposure and may include fever, cough, shortness of breath, chills, muscle pain, headache, sore throat, or new loss of taste or smell.
Seek immediate medical care or call 9-1-1 if you are experiencing trouble breathing, persistent pain or pressure in the chest, inability to wake or stay awake, or bluish lips or face.
Step 1. Schedule your appointment.
Drive-through testing is available Monday–Friday, 8:00 a.m.–7:00 p.m. For an appointment, download and complete the 2020–2021 COVID-19 Testing Registration form, save it, and email the form to RVECdriveThru@samaritanhealthcare.com. Once we have received your registration form, a member of our team will call you to schedule your appointment.
To schedule a same-day appointment, call 509-764-3335. A member of our team with assist with your registration over the phone.
Step 2. Attend your appointment.
Drive-through testing is located at Samaritan Clinic on Pioneer, 1550 South Pioneer Way. When you arrive at your scheduled appointment time, follow the instructions on the posted signs.
Step 3. Receive your test results and next steps.
You will receive instructions for self-isolating and follow-up care during your appointment. Please continue to self-isolate while you wait for your results. You will be contacted with your results within 3-5 days.
Please help us help the community by wearing your mask. This simple step can help save lives.
Frequently Asked Questions
Visitor Restrictions
As the organization continues to follow CDC recommendations to protect our patients, staff, and community from potential exposure to COVID-19, Samaritan Healthcare will no longer allow visitors–effective immediately and until further notice.
This restriction includes Samaritan Hospital, Samaritan Clinic on Pioneer, and Samaritan Clinic on Patton.
The following exceptions to the visitor policy apply include:
- OB Patients are allowed one support person (e.g., a partner, parent, or labor partner)
- Surgical patients are allowed one support person (applies to both inpatient procedures as well as outpatient)
- Diagnostic testing patients are allowed one caregiver to provide physical assistance, or one person to accompany a pediatric patient
- Clinic pediatric patients may be accompanied by one parent or guardian
- Clinic patients are allowed one support person or caregiver to assist with transport and care
- Special circumstances will be reviewed by nursing
We continue to encourage people to take proper precautions against the spread of COVID-19, including frequent handwashing, covering coughs and sneezes, and staying home when sick. We also stress the importance of social distancing and ask our community members to avoid gatherings of 10 or more people.
If you have symptoms that you feel require immediate medical attention, call 9-1-1. If you have symptoms that you feel may be consistent with COVID-19, please call Samaritan’s 24-Hour Nurse Hotline at 509.764.3331.
Release of Information Office Closure
How can I help healthcare workers?
We are so thankful for your generosity during this time!
Keeping our healthcare workers, patients, families, and community members safe is our top priority.
The COVID-19 pandemic has caused shortages of critical personal protective equipment (PPE). Samaritan Healthcare is accepting donations, including the following items:
- Facemasks (homemade, too!)
- Please see the information below regarding requirements
- Latex Free Gloves (5 and 7 mil nitrile)
- Procedural Masks
- Surgical Masks
- N95 Respirators & N95 Filters
- Other Respirators
- P100, PAPR and PAPR Supplies/Parts
- Face Shields
- Splash Shields
- Gowns
- Hand Sanitizer
- Disinfecting Wipes
- If you would like to discuss additional donation items, please email foundation@samaritanhealthcare.com.
Please bring donated items in original, unopened packaging.
Guidelines, Sizing, and Instructions for Making Homemade PPE
Video Tutorial on Making A Facemask
Drop Off Contact:
Materials Management Department
509.793.9705
foundation@samaritanhealthcare.com
For Questions Related to Material Selection or Mask Instructions:
How do I protect myself and my family?
What if my symptoms are consistent with COVID-19?
Who is most at risk for contracting COVID-19?
What is Samaritan Healthcare doing to ensure patients and visitors are safe?
Media Updates
Past Patient Information
- March 20, 2020
- March 23, 2020
- March 24, 2020
- March 25, 2020
- March 26, 2020
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- March 30, 2020
- March 31, 2020
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- August 28, 2020
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- September 29, 2020
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- October 30, 2020
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- November 20, 2020
- November 24, 2020
- November 27, 2020
- December 1, 2020
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- December 11, 2020
- December 15, 2020
- December 18, 2020
- December 22, 2020
- December 29, 2020
- January 5, 2021
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- January 12, 2021
- January 15, 2021
- January 19, 2021
- January 22, 2021
- January 26, 2021
- January 29, 2021
- February 2, 2021
- February 5, 2021
COVID-19 Press Releases
For immediate release (August 3): Additional Samaritan Employee Tests Positive for COVID-19
For immediate release (April 14): Additional Samaritan Employee Tests Positive for COVID-19
For immediate release (March 30): Two Samaritan Employees Test Positive for COVID-19
For immediate release (March 18): Samaritan Restricts Visitors On All Campuses