Billing and insurance can be confusing. At Samaritan, we recognize this, and our customer service representatives are here to help you and your family with your financial questions. We provide the following resources to help.
Billing for Samaritan Hospital is handled through our Patient Financial Services office. The office is open Monday through Friday, 8 a.m. to 5:30 p.m. It’s located at 1616 S. Pioneer Way. To learn more, call 509.793.9715. Payments are accepted online buy clicking here, over the phone, or in person at any of our facilities.
Samaritan Healthcare Pricing Transparency
At Samaritan Healthcare, we know that health care can be an unexpected expense and that the cost of healthcare can be a deciding factor for many people as they plan for care. We understand that high deductibles and coinsurances mean that you are likely paying more out of your own pocket for health care services. We are pleased to offer personalized patient financial estimation services based on your medical benefits and our reimbursement contract with your health plan. You can reach our Financial Access Specialist Team at (509) 765-5606 ext. 9766.
Samaritan Healthcare supports health care pricing transparency and tools that help patients and all customers evaluate what care is best for them, along with the related financial costs. This is why we are easing the way with a self-service price estimator. The price estimator’s out-of-pocket cost estimates are tailored to each person’s insurance coverage. We make every reasonable effort to be accurate, but estimates are not a guarantee.
We encourage all health care consumers to speak with their providers and their health plan to get a full picture of their treatment plan and what they will pay. The health plan is the most knowledgeable and up-to-date about the status of benefits and eligibility. For our patients, we offer financial counseling for those experiencing hardship during any point throughout their care.
In 2018, the Centers for Medicare and Medicaid issued guidance for hospitals to make available a list of their standard charges available online. The chargemaster contains industry-specific language and coding that can make it confusing to navigate and because health plans negotiate the proprietary fee allowances, it does not accurately reflect or provide actual patient out-of-pocket costs. For these reasons, we hope our patients will use our helpful price estimator for out-of-pocket costs.
Download the standard hospital charges for Samaritan Healthcare, average hospital charges by standard diagnosis groupings (MS-DRG), Samaritan Healthcare top 300 shoppable services, relevant to the CMS guidance, and COVID-19 lab test cash prices for Samaritan Healthcare.
Patient Financial Assistance
Please click the link below to download our Patient Financial Assistance Form. After filling out the application please either return it in person to 1616 S Pioneer Way, Moses Lake.
Fax it back to 509.764.3244
Or Mail It:
660 S. Coolidge Road
ATTN: Patient Financial Services
Moses Lake, WA 98837
If you have any questions regarding this form, please call 509.793.9715.
Financial Assistance Policies
No one will be denied access to services due to inability to pay; and there is a discounted/sliding fee schedule available based on family size and income.