Patients and Visitors

Bill of Rights

As a patient, you have the right to:

  • Be treated and cared for with dignity and respect. Please contact our Customer Service Department at (509) 765-5606, ext. 9609, or the Washington State Department of Health (Toll-Free) at 1-800-633-6828, if you feel your rights are not respected;
  • Confidentiality, privacy, security, complaint resolution, spiritual care and communication. If communication restrictions are necessary for patient care and safety, Samaritan Healthcare must document and explain the restrictions to the patient and family;
  • Be protected from abuse and neglect;
  • Access protective services;
  • Complain about your care and treatment without fear of retribution or denial of care;
  • Timely complaint resolution;
  • Be involved in all aspects of care, including:
    a) refusing care and treatment; and
    b) resolving problems with care decisions;
  • Be informed of unanticipated outcomes according to RCW 70.41.380;
  • Be informed and agree to your care;
  • Family input in care decisions;
  • Have advance directives and for the hospital to respect and follow those directives;
  • Request no resuscitation or life-sustaining treatment;
  • End-of-life care;
  • Donate organs and other tissues according to RCW 68.50.500 and 68.50.560 including:
    a)  medical staff input; and
    b)  direction by family or surrogate decision makers;

As a patient, you have the responsibility to:

  • To provide the hospital with information about past illnesses, hospitalizations, medications, and other matters relating to your health, to the best of your ability;
  • To cooperate with all hospital personnel involved in your care and treatment and to actively participate, as much as possible, in decisions regarding your care;
  • To follow your physician’s advice and instructions and not take any drugs which have not been prescribed by your attending physician and administered by hospital personnel;
  • To assume full responsibility to pay for all services rendered by the hospital, either through third-party payers (your insurance company) or through your own financial resources.

Samaritan Healthcare must:

  • Provide each patient a written statement of patient rights;  
  • Follow policies and procedures to identify patients who are potential organ and tissue donors;
  • Address research, investigation and clinical trials, including:
    a)  how to authorize research;
    b)  require staff to follow informed consent laws; and
    c)  not hindering a patient’s access to care if a patient refuses to participate;
  • Be in compliance with the federal HIPAA privacy rules. You have the right to receive a Notice of Privacy Practices that describes how medical information about you may be used and disclosed and how you can get access to this information. As a patient, you have the right to “opt out” of our hospital directory and Samaritan Healthcare will not disclose you as a patient.
  • Provide inpatient Medicare beneficiaries, or his/her representative, the standardized notice “An Important Message from Medicare About Your Rights”, in accordance with federal guidelines;
  • Patient Visitation Rights:
    • Patients have the right to receive the visitors including spouse, domestic partner or same sex domestic partners, family and friends;
    • Patients have the right to withdraw or deny such consent at any time;
    • Patients have the right to be informed of any Justified Clinical Restrictions which Samaritan Healthcare may impose on a patient’s visitation rights;
    • Samaritan Healthcare shall not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.

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