Health Alert

Need Care? Get Care. We're Here.

Washington’s response to the COVID-19 crisis has been nothing short of amazing. By staying home, you’ve saved lives. Lately though, we’re seeing the consequences of people staying away from healthcare, including: 

  • Waiting too long to seek care for injuries like broken bones or deep cuts and ending up with serious infections that could have been prevented.  
  • Not seeking care for new or worsening health conditions, such as warning symptoms for heart attacks or strokes.
  • Making themselves more vulnerable to severe COVID-19 symptoms by not managing chronic conditions. 

Washington’s healthcare providers are united in ensuring the availability and safety of accessing care. We’re available to care for you and your family, whether your concern is physical or emotional. Don’t delay.

Learn more from the Washington State Hospital Association.

Hospitals & Clinics are Safe

Care at clinics and hospitals looks different now. That’s because we are taking concrete steps to keep you safe when you seek care. At Samaritan Healthcare we are:

  • Screening for symptoms and temperature when anyone—patients, staff, and visitors—arrives at the hospital or clinics, often before they even enter the building. 
  • Separating people with COVID-like symptoms from others. All COVID-19 testing has been moved to our drive-through testing site outside of Samaritan Clinic on Pioneer. All hospitalized COVID-19 patients are cared for in a special unit of the hospital, away from other patients.
  • Distancing people from one another with reminders of safe distances and protective barriers in some areas, including plexiglass barriers at registration desks.
  • Limiting visitors for appointments and patients. 
  • Increasing the use of masks for staff, patients, and visitors.
  • Changing the waiting room experience by arranging chairs 6-feet apart to allow for proper social distancing.
  • Sanitizing exam rooms and waiting areas multiple times a day.
  • Increasing cleaning of common and high touch items like door handles, elevator buttons, tables, and chairs. Clinics and hospitals always have high standards when it comes to cleaning and keeping germs from spreading. 

24-Hour Samaritan Nurse Hotline 509.764.3331

If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19,  or if you feel that you've been exposed to COVID-19, please DO NOT show up at your healthcare facility unannounced. We ask that you please call Samaritan’s Nurse Hotline at 509.764.3331.

Samaritan Respiratory Virus Evaluation Center (RVEC)

Learn more. Patients are asked to call Samaritan’s 24-hour nurse hotline (509.764.3331) PRIOR TO VISITING.

Frequently Asked Questions

Visitor Restrictions

To protect our patients, staff, and community from any potential exposure to COVID-19, Samaritan Healthcare is restricting visitors until further notice. Learn more.

Postponed Elective Patient Care Services Until April 1st

At this time, elective procedures and services scheduled at Samaritan Hospital or Clinics have been postponed and will be rescheduled for a later date. Over the coming weeks, Samaritan Leadership and physicians will continue to evaluate the need to further postpone services. However, urgent and emergent surgeries and other services will remain intact and operate as normal.

For patients that have a procedure or service scheduled at Samaritan in the coming weeks, they will be contacted directly by a member of the Samaritan team. 

Release of Information Office Closure

The HIM Office on the first floor of Samaritan Hospital will be closed to the public beginning Monday, March 23, 2020, until further notice. This office houses our Release of Information and Birth Certificate Services. We are doing this to protect our visitors, patients, and staff from exposure.

We will be contacting all patients directly when results have been confirmed. Please know that all labs processing COVID tests are experiencing nationwide delays in issuing results. While we know this can be frustrating, we ask you to please be patient and wait to be contacted by a member of the Samaritan team with your results.

During this closure medical records requests will be fulfilled via telephone. To request your medical records please contact the HIM office Monday-Friday, 8:00AM-3:30PM at 509.765.5606 extension 1160.

How can I help our healthcare workers?

Samaritan Healthcare is currently accepting donations of personal protective equipment. Learn more.

How do I protect myself and my family?

For the most current information about COVID-19 and recommendations for staying healthy, we recommend information from the Centers for Disease Control:

Above all, don't panic.

Samaritan Healthcare, along with other regional hospitals, are committed and have been preparing to make sure our patients and employees are safe in the event COVID-19 (Coronavirus) arrives in the Moses Lake area.

We are working closely with Grant County Health District under the regional guidance of Dr. Brzezny, Grant County Health Officer. We receive daily briefings from the Washington State Dept. of Heath, as well as through conference calls and webinars from state and federal agencies with the Centers for Disease Control (CDC). As we do every day—whether or not the Moses Lake area community is affected by COVID-19—Samaritan will continue to plan for any medical situation.

We actively monitor our processes and procedures on providing care for patients and staff and we follow the CDC's recommendations on patients who visit our facilities. We will use personal protective equipment (PPE) as needed to keep patients and staff safe from exposure if a potential COVID-19 patient presents at any of our facilities.

What if my symptoms are consistent with COVID-19?

If you have symptoms that you feel require immediate medical attention, call 9-1-1. For everyone's safety, if you have symptoms that you feel may be consistent with COVID-19, DO NOT show up at your healthcare facility unannounced. Please call Samaritan's Nurse Hotline at 509.764.3331 so we may ask you a few questions to decide the best plan for care.

Who is most at risk for contracting COVID-19?

Extra precautions should be taken by those with existing health conditions or compromised immunity.

  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water aren't available.
  • Avoid close contact with people who are coughing/sneezing.
  • Use a cleaning spray or wipe to disinfect surfaces at home and at work.
What is Samaritan Healthcare doing to ensure patients and visitors are safe?

Samaritan Healthcare's Infection Control team is actively monitoring COVID-19—always focusing on illness prevention, which is how we respond to any health situation.

Please contact your Samaritan Healthcare providers if you have any questions or need more information.

Below are additional useful links:

Media Updates

Contact

Samaritan Hospital
801 E. Wheeler Road
Moses Lake, WA 98837
509.765.5606

Samaritan Clinic
1550 S. Pioneer Way
Moses Lake, WA 98837
509.793.9770

Samaritan Clinic on Patton
8420 Aspi Blvd.
Moses Lake, WA 98837
509.793.9781

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